Privacy Policy
Last Updated: May 2025
At Moss Boss, your privacy matters. We’re committed to protecting your personal information and being transparent about how we collect, use, and share it.
1. What We Collect
When you shop with us, create an account, or reach out, we may collect the following:
Name, email address, phone number
Shipping and billing address
Order and payment details (Note: We do not store full credit card numbers)
Optional account preferences
Website usage information (e.g. via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
Process and ship your orders, Provide customer support, Improve our website experience, Send order updates, marketing (only if you opt-in), and relevant news
3. Sharing Your Information
We respect your privacy. Moss Boss does not sell or rent your personal information. We only share your information with:
Trusted service providers (e.g., payment processors, shipping partners), Legal authorities when required by law
4. Cookies & Analytics
Our website uses cookies to:
Improve your browsing experience, Track site traffic and performance, Remember your cart and preferences, You can disable cookies in your browser, but some site features may not work properly.
5. Email Marketing
You’ll only receive promotional emails if you choose to subscribe. You can unsubscribe anytime by clicking the link at the bottom of any email.
6. Your Rights (Canada)
You have the right to:
Access your personal information, Request correction of inaccurate data, Withdraw consent for marketing, Request deletion of your information (where applicable)
7. Data Security
We take data protection seriously and use SSL encryption and secure systems to protect your information.
8. Third-Party Services
Our store may link to third-party sites (e.g., Instagram, payment gateways). We are not responsible for their privacy practices. We encourage you to read their policies.
9. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted here with the updated date above.